Staff: Hello [Customer’s Name], thank you for placing your order with [Your Company]. Our operating system allows for status updates via text.

Customer: Okay.

Staff: If you would like to receive these updates via text message, we need your permission to send you text messages. Is it alright if we send you text message updates about your order?

Customer: Yes, you have my permission to send text messages.

Staff: Thank you for your consent. We will send updates to the phone number you provided.